Twice Production, Laval, Quebec, Canada | T. 1.450.665.4009 | F. 1.450.665.2955 | firstname.lastname@example.org
TwiceProduction.com : Frequently Asked Questions
Will you send me an artwork preview of my graphics before you proceed to the print?
Sure, you are allowed to ask for two rounds of correction. After two corrections, labour time will be charged at 90$ /h.
How long will it take before I get my graphics?
Depending on the season, we do our best to deliver in less than a week. However, at the beginning of the racing season orders can take between 1 to 2 weeks.
Can I order full custom graphics if I have an idea of what I want?
Yes, we can do it. The price can vary depending on the number of hours we've put into your design. Prices start at 200.00$ for full custom graphic designs plus the cost of the graphic kit.
Delivery and shipping
We can ship worldwide fast shipping or you can always ask us for inhouse pickups.
Stickers on gas tank
You should be aware that stickers on gas tanks are constantly challenged by the heat. The tank transfers heat and fumes to the sticker causing bubbles. That's why the decal will be sliced to allow air out.
We can add your sponsors's logos into your graphics. In some cases, you may have to send it to us as a vector file. ( .ai / .eps / .pdf / .cdr )
Our Graphics are made of thick .19 mil. vinyl and are very glossy. You can ask for a rough finish on your shrouds, air box and rear plates that will make thick 24 mil. decals.
Discount can only be applied if you order more than 3 complete graphic kits. Designs must be the same for those three.
Refund or return
Graphic kits cannot be returned or refunded. We print them as long as we sell them. Please make sure you order the right graphic for the right machine. By the way, we can't warranty the product due to improper installation. Please take note that graphic kits are wearing apparel and their replacement will be required after a period of normal use. If the issue concerns us, we will fix it.
If for any reason you need to replace a single piece, we can make it, instead of getting you a whole new kit.
If you don't find your bike model in the ordering page, please contact us, we will do our best to suit your needs.
We create our own templates to make sure you get the perfect fit. These templates are not for sale.
The time spent making them is priceless.
Don't worry, you will get an installation sheet that clearly explains step-by-step how to install your kit the right way.